Who are we? The Steam and Sauna Connection:
Often imitated, but never duplicated, this is not a sideline for us. We are the true professionals in the Steam Bath industry with over 25 REAL years of experience in Mr. Steam Baths alone and hundreds of thousands of dollars of in
-stock inventory and a REAL 10,000 square foot warehouse! Some more about us:
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Over 25 years in the Steam Businessalone
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One of the 10 Largest Volume Mr Steam Dealers in the USA
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Reliable, dependable Store-Front operation
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TOLL FREE PHONE SUPPORT
1-877-SAUNA80
About The Steam and Sauna Connection and Sussman Lifestyle Group:
The Steam and Sauna Connection has been in business for 25 years providing informed architects, builders, remodelers, and consumers with a premier source of upscale, high quality products. Sussman Lifestyle Group's advanced technology, engineering, and design provides equipment that enhances the lives of people throughout the world. The Steam and Sauna Connection has provided private luxury enhancements for residential use, from smaller homes to estates, and Sussman products service a large roster of hotels, resorts, health clubs, spas, and professional team headquarters.
Some of the great features of doing business with The Steam and Sauna Connection are:
Same day Shipping service
Free Expert sizing consultation
Free Literature
Accepting all major Credit Cards including Paypal
All Mr Steam products carry a lifetime warranty
The Steam & Sauna Connection emphasizes customer and technical service, offering the highest quality of care to clients. The Customer Service Hotline at 1-877-SAUNA80 (1-877-728-6280) provides immediate answers to virtually any question or problem.
Here are some of the jobs where we provided Mr Steam Equipment. The ones with the asterisk were jobs that the Saunas were done by us. We are essentially a Master Distributor for equipment, however we do provide installation of the wood in the Sauna areas. All electrical and plumbing would be by others. With over 25 years in the business , we have the expertise to help you out with all of your steam and sauna needs.
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Returns:
1. All returns are subject to a 25 % restocking fee, plus freight both ways.
2. No items are to be returned without a return authorization number.
3. No product will be accepted after 15 days
4. Product must be returned in it's original box in perfect resalable condition. (no exceptions)
5. Items can not be returned once installed. Item has to be in new uninstalled resalable condition
6. Order can be cancelled up to 3 days. Cancellation fee: 8% (3% credit card fee and 5% administration fee)
7. Sauna Rooms and Speakers are non-returnable
8. Any missing or damaged goods must be reported within five working days from date of delivery
9. All special order items are non returnable. no exceptions.
Shipping Policy:
Continental US for any Free shipping indicated. For areas outside the continental US call for shipping rates.